POLICY

At Tlux Nail Lounge, Your Satisfaction Is Our Top Priority.

– We Offer Repairs Within 3 Days With An Original Receipt Required. We Must Be Notified On The Original Day Of Service. Please Ensure That You Appear Within 3 Days.

– Appointments Will Only Be Honored Up To 15 Minutes After Scheduled Appointment Time. Any Time Over 15 Minutes After Scheduled Appointment Time,You May Add Your Name To Our Walk-In List. A Deposit Of $25 Will Be Required Via Zelle For All Subsequent Appointments In The Event Of A No-how Or No-call.

– No Loud Cell Phone Use Or Loud Conversations Inside The Salon.

– You Are Responsible For Any Broken Or Damaged Equipment Or Products In The Salon (Including Broken Nail Polish Bottles).

– We Have The Right To Refuse Or Stop Service For Any Reason We Deem Necessary.

– We Will Not Be Responsible For Any Allergic Reactions Due To Certain   Ingredients in The Products Or Burning Due To Waxing On Clients Who Are Using Medications, Underlying Conditions Or Sensitive Skin. Please Inform Our Technicians Of Any Medical Conditions, Surgeries Or Allergies.

– Parents Or Guardians Are Responsible For Children (Under 15 Years Old) And The Services That They Are Getting.

-No Refund On Lost Or Stolen Gift Certificates. Gift Certificates Cannot Be Exchanged For Cash.

– Please Request Prices For Additional Services You Wish To Receive. (Length, Shape, Design or Repair)

– No Refunds After Receiving Your Services.

*All Activities Are Monitored And Recorded To Aid In The Prosecution Of Any Crime Committed Against This Facility.

— Thank You For Your Cooperation —